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Incidents & Corrective Actions
Report incidents and near misses, and manage corrective actions to prevent recurrence.
Report Incident / Near Miss
Use this form to report incidents, hazards, unsafe conditions, or near misses. If there is immediate danger, stop work and escalate to a supervisor.
Report IncidentCreate Corrective Action
Record corrective actions arising from incidents, audits, or non-conformances. Actions must address root cause and be verified on completion.
Create Corrective ActionRecent Incidents / Near Misses
Latest submissions
Latest submissions
| Date | Site | Risk | Description | Actions |
|---|---|---|---|---|
| 2026-01-05 | Cosy Club ID: — |
Low | Exposed Lose wire on vacuum Cleaner. Damage to vacuum cleaner suction pipe. | — |
| 2026-01-02 | Crown Inn ID: — |
High | Build up in several areas in the all toilets | — |
| 2026-01-02 | TEST – HMO Beaconsfield Street ID: — |
Low | Renovation work in operation in the property causing high levels of dust. | — |
| 2026-01-02 | TEST – HMO Beaconsfield Street ID: — |
Low | Renovation work in operation in the property causing high levels of dust. | — |
Open Corrective Actions
Status = Open
Status = Open
No corrective actions are currently marked as open.
Overdue Corrective Actions
Open for 7+ days
Open for 7+ days
No overdue corrective actions at this time.
Recently Closed Corrective Actions
Status = Closed (shows auto-logged Closed date)
Status = Closed (shows auto-logged Closed date)
| Incident Ref | Site | Priority | Closed Date | Corrective Action | Actions |
|---|---|---|---|---|---|
| PUB-005 | Cosy Club ID: PUB-005 |
— | — | Exposed Lose wire on vacuum Cleaner. Damage to vacuum cleaner suction pipe. | |
| Auto-created from HIGH risk incident (Entry #24) • Incident date: 2026-01-05 | Cosy Club ID: — |
Low | 2026-01-12 | A HIGH risk incident/near miss was reported. Incident summary: Exposed Lose wire on vacuum Cleaner. Damage to vacuum cleaner suction pipe. Required action: 1) Investigate cause 2) Implement controls / training / signage as required 3) Confirm completion in the portal | |
| Quality Review #21 – 2026-01-02 | Crown Inn ID: PUB-004 |
Low | — | Quality escalation updated from Cleaning Quality Review. Rating: Poor (Escalate) Site ID: 4 Site: Crown Inn Inspection date: 2026-01-02 Observed issues / notes: Poor cleaning standards around edges around toilet floors. Skirting boards and tiles under dryers. Photo evidence: https://usercontent.one/wp/csscleaningservices.co.uk/wp-content/uploads/gravity_forms/9-9adc2dfb0375bb22bc928db9a64152a3/2026/01/PHOTO-2026-01-02-11-18-05.jpg?media=1770374908 | |
| Auto-created from HIGH risk incident (Entry #17) • Incident date: 2026-01-02 | Crown Inn ID: — |
Low | 2026-01-04 | A HIGH risk incident/near miss was reported. Incident summary: Build up in several areas in the all toilets Required action: 1) Investigate cause 2) Implement controls / training / signage as required 3) Confirm completion in the portal | |
| HMO-003 | TEST – HMO Beaconsfield Street ID: 10 |
Low | — | Renovation work in operation in the property causing high levels of dust. | |
| Auto-created from HIGH risk incident (Entry #11) • Incident date: 2026-01-02 | TEST – HMO Beaconsfield Street ID: — |
Low | — | A HIGH risk incident/near miss was reported. Incident summary: Renovation work in operation in the property causing high levels of dust. Required action: 1) Investigate cause 2) Implement controls / training / signage as required 3) Confirm completion in the portal | |
| HMO-003 | TEST – HMO Beaconsfield Street ID: — |
— | 2026-01-02 | Renovation work in operation in the property causing high levels of dust. | |
| Auto-created from HIGH risk incident (Entry #8) • Incident date: 2026-01-02 | TEST – HMO Beaconsfield Street ID: — |
Low | 2026-01-02 | A HIGH risk incident/near miss was reported. Incident summary: Renovation work in operation in the property causing high levels of dust. Required action: 1) Investigate cause 2) Implement controls / training / signage as required 3) Confirm completion in the portal |