Property Management Case Studies
HMO Property Management Case Studies.
See how CSS Cleaning Services LLP helps Derby landlords maintain clean, compliant, and efficiently managed HMOs through our property management solutions.
Case Study 1: From Cleaning Support to Full HMO Management
Client: Local HMO Landlord, Derby
Property Type: 6-Bedroom Shared House
Services: Cleaning, Maintenance Coordination, Compliance Management
When this Derby-based landlord first contacted CSS Cleaning Services LLP, they were simply looking for a reliable cleaning company for their 6-bedroom HMO. After several missed cleans and inspection issues with a previous contractor, they wanted a more structured and professional solution.
Once CSS took over, we introduced a clear cleaning rota, checklists, and photographic reports for every visit. Within a month, the property passed its next HMO inspection without issue. Impressed by the efficiency and communication, the landlord expanded our role to include maintenance tracking, alarm testing, and monthly compliance summaries.
- ✅ 100% inspection pass rate maintained for 12 months
- ✅ 25% reduction in reactive maintenance costs
- ✅ No missed cleans or safety checks
What began as a simple cleaning contract evolved into a full HMO property management partnership, saving the landlord both time and money while improving tenant satisfaction.
Case Study 2: Scaling a Multi-Property Portfolio with Remote Management
Client: Property Investor, East Midlands
Portfolio: 8 HMO Properties (5 in Derby, 3 in Nottingham)
Services: Full Remote Property Management
This investor managed eight HMO properties across two cities but struggled to maintain consistency in cleaning, safety checks, and communication between multiple contractors.
CSS Cleaning Services LLP stepped in to centralise operations. We introduced our Remote Management system, allowing real-time logging of cleans, maintenance tasks, and compliance checks. Each property now has a monthly digital report summarising key actions and issues, giving the client complete oversight without visiting sites.
- ✅ Centralised management for all 8 HMOs
- ✅ 40+ maintenance issues resolved within SLA
- ✅ 30% fewer tenant complaints
- ✅ Improved portfolio profitability through efficient coordination
Today, this client continues to use CSS as their trusted HMO property management partner, allowing them to expand their portfolio with confidence.
Learn more about our full range of HMO Property Management Services.
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